Privacy

Ercules Comunicazioni has created this privacy statement in order to demonstrate our firm commitment to the privacy of our customers. The following discloses our practices on gathering and disseminating information for this web site (heartmail.eu).
We will update this Privacy Policy statement if elements of our policy change. If you are concerned about how your personal information is used, please visit this web site often for this and other important announcements from heatmail.eu.

Collection of personal information on heartmail.eu
Heartmail.eu monitors several aspects of general browsing, including traffic to specific pages, length of visit and country/city of registration of the IP address. This information could be used by Ercules Comunicazioni for internal evaluation and statistics.

Heartmail.eu gathers personal information from customers in two places: when placing a re-order of the booklets and when filling out the feedback form. Heartmail.eu registration is completely optional (but mandatory in order to receive booklets) and if you choose to register, we will ask you for your name, hospital name and mailing address, phone number and e-mail. This personal information will be used solely for the purpose for which it was requested.

Heartmail.eu uses a browser feature known as cookies, which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and are used by Ercules Comunicazioni for statistical purpouses. Visitors may decline Internet cookies, if any, by using the appropriate feature of their Web client software, if available. When the user performs a search within the site, Ercules Comunicazioni can record information about the user or the search. Ercules Comunicazioni can also record partial information for every search request and use that information to solve technical issues related to the services offered and to calculate overall usage statistics.

Use of personal data by heartmail.eu
The information we collect from general browsing allows us to see which areas of our web site are most visited and helps us better understand our visitors’ experiences at heartmail.eu. In the process of gathering navigational information, non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected.

The personal information we collect will allow us to send you order confirmations and information about heartmail.eu. When you supply your e-mail address, we use it to confirm your order, provide requested information, and otherwise respond to your communication. The aggregated data relating to the origin server of visitors, can be used for internal purposes and individual identification information, such as names, postal and e-mail addresses, phone numbers and other personal information which visitors voluntarily provide to Ercules Comunicazioni can be added to the data base Ercules Comunicazioni, prior authorization of the same, and used for future calls and mailings regarding site updates, new products and services and future events.

Access by third parties to personal data collected by heartmail.eu
Heartmail.eu does not sell or rent personal information that we collect to third parties. The information we collect is used to acknowledge and deliver items that customers order, to improve the content of our website, to notify visitors who request specific information about updates to our website and to contact visitors (with permission) for our own marketing purposes. We work with reputable third parties to assist us in delivering services to you. In these instances, we will provide your personal information to third parties so that they can perform these services. Third parties are required to hold the information in confidence and use it only for the purpose of delivering the service for which they were hired. While Ercules Comunicazioni has a contractual obligation to use the personal data solely for the purposes for which data were given, the third parties are independent and Ercules Comunicazioni is not responsible for the conduct, actions, omissions, or management and dissemination of information by a third party.

Removing personal data from heartmail.eu
Heartmail.eu gives you options for removing your information from our database in order to discontinue receiving future communications or service. To do this please write a e-mail to info@ercules.it requesting for your personal information to be removed from our website.

Security
Heartmail.eu may contains links to other web sites. Ercules Comunicazioni is not responsible for the privacy practices or the content of those web sites.
Heartmail.eu has security measures in place to protect the loss, misuse and alteration of the information under our control.

Queries
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:

Ercules Comunicazioni
via Roma,10 10023 Chieri (TO) Italy
Tel +39 0119411080
Fax +39 0119412228
e-mail: info@ercules.it
website: www.ercules.it

4th September 2012, Torino (Italy)